Services03
AI Agents & Automation
Agents that take actions across your systems, with the permissions and the audit trail to make that safe.
What this is
An assistant that answers questions is a demo. An agent that opens the ticket, updates the record, drafts the reply and escalates when it is unsure is a colleague. The difference is not the model, it is the plumbing: tools, permissions, retries, and a log of everything it did.
We scope agents around one process at a time and put a human in the loop wherever a mistake would be expensive. Every action is reversible or approved, and every run is inspectable after the fact.
What you get
- Process mapping and a decision on what stays human
- Agent with scoped tool access to your systems
- Approval steps on anything costly or irreversible
- Full audit log of actions, inputs and reasoning
- Evaluation suite and a spend ceiling per run
When this is the right call
- Your team spends the day moving items between queues
- Routine tickets follow a script a person still has to run
- You want automation that can handle the exceptions too
Stack
- TypeScript
- Python
- MCP
- Tool use
- Temporal
- PostgreSQL
- Redis
Contact
Let us scope your ai agents & automation work.
Send the problem as it stands. You will get a senior engineer on the first call, and a written scope before anyone talks about a number.